Bandicoot Limited

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The following are a list of frequently asked questions. Simply click on the question to view the answer.

If you don't find the answer to the question you are looking for, just give us a call or complete our online form. We're happy to help.

After purchasing, how do I pay?

After ordering, you will receive an invoice, which includes options for paying by cheque and BACS bank transfer. The email will also include a link to a PayPal payment site similar to the one shown below...

Clicking on the link in the email will open your default browser and take you to our online payment form, with the amount due, and a PayPal login option. Either login using your existing PayPal account credentials, or alternatively click on the link below the login form similar to the one shown below and enter your credit card details to complete the transaction...

What is your privacy policy?

You can download and read our privacy policy here.

What are your terms of service?

You can obtain a copy of our terms of service here.

What is your standard service level agreement for dedicated and managed servers?

You can review our standard service level agreement here. However, if you require a higher level of service, we can accomodate this, please call us on 0845 45 82572 to discuss your requirements.

What is your acceptable use policy?

Our acceptable use policy is available for download here.