Welcome to the Bandicoot knowledgebase!

Here you can access documentation on how to use our services. These range from setting up email services on your phone to installing Livedrive backup software. If you find any issues or would like to request some documentation please contact us using the form above.

These documents are provided in a PDF format, most modern browsers will display the content but if you are having issues, try Adobe Reader

    Office 365:
  • Office 365 Setting up Office 365 accounts in Outlook PDFVideo
  • Office 365 Setting up Office 365 accounts on Android PDF
  • Office 365 Setting up Office 365 accounts on iOS PDF
  • Windows:
  • Windows Mapping a network drive PDFVideo
  • Windows Setting up a VPN connection PDF
  • Windows Keeping your computer secure PDF
  • Windows Creating a System Restore Point Video
  • Windows Restoring from a System Restore Point Video
  • Windows Setting up Windows Backup Video
  • Windows Creating a System Repair Disc Video
  • Windows Creating a System Image Video
  • Windows Enabling File History Backup Video
  • Windows Restoring a File History Backup Video
  • Livedrive:
  • Livedrive Installing Livedrive PDF
  • Livedrive Changing password in Livedrive PDF
  • Livedrive Sharing a document on Livedrive PDF
  • Dropbox:
  • Dropbox Changing the Dropbox Folder Location Video
  • Dropbox Choosing Which Files to Sync in Dropbox Video
  • Kerio & Outlook:
  • Kerio & Outlook Creating profiles in Outlook PDF
  • Kerio & Outlook Creating profiles in Outlook via control panel PDF
  • Kerio & Outlook iPhone email setup PDF
  • Kerio & Outlook Android email setup (Lollipop 5.0) PDF
  • Kerio & Outlook Install Kerio Outlook Connector PDF
  • Kerio & Outlook Changing password in webmail PDF
  • Kerio & Outlook Delegating permissions in webmail PDF
  • Kerio & Outlook Opening other mailboxes in Outlook 2013 PDF
  • Kerio & Outlook Setting out of office in webmail PDF
  • Kerio & Outlook Adding a filter rule in webmail PDF
  • Kerio & Outlook Setting up Mail Fetcher on Gmail PDF
  • Kerio & Outlook Collecting mail via POP on Yahoo PDF
  • Kerio & Outlook Collecting mail via POP on Outlook.com (Hotmail) PDF
  • Kerio & Outlook Optimising Outlook for Kerio Connect PDF
  • Kerio & Outlook Adding a signature in Outlook Video
  • Kerio & Outlook Creating Out of Office Replies in Outlook Video
  • Kerio & Outlook Forwarding an email as an attachment Video
  • Websites & Domains:
  • Websites & Domains Changing MX records in cPanel PDF
  • Websites & Domains Adding a new product in WooCommerce PDF
  • Websites & Domains Manually Updating WordPress PDF
  • Websites & Domains Configuring SPF and DKIM (Word Document) PDF