Premier Freight were not happy with their existing support provider. Their pricing structure wasn’t clear and when we dug deeper into the invoicing, we identified that they were being charged more for their VoIP services than had been quoted.
In addition, when support issues were reported, they took a long time to be addressed and the engineers generally left having broken something else. We now look after their network, server, computers, backups, Office 365 emails and website. Live is easier for Premier Freight so they can concentrate on their international freight business.