The office telephone system is the backbone of communication capabilities within any organisation.
Speed and flexibility are everything, closely followed by ease of use and of course, keeping operating costs down.
In fact despite all the technological advances we have seen, and emails often becoming the more convenient option for communication, the humble telephone is still a fundamental part of business operations, and there are times when speaking to somebody at the other end of a telephone is the best choice to make.
So how do you choose a telephone system for your business? There are literally hundreds to chose from and lots of different companies offering deals that on first glance, look too good to be true, believe us they usually are!
Here at Bandicoot however, we work with you to find the best system for your business. We don’t try to tempt you with any unrealistic offers, we look at long term solutions to ensure your business is set up to cope with your immediate communication demands and provide a system that will deliver longevity to see you through as your business grows and demands change.
Want to find out more about what we can do for you and your office telephone systems? Read on….
How to Choose a Telephone System for your Business
First of all, you need to think about what it is you need now, and also, what you will need in the future. A phone system that has capabilities to cope with the growth of your business has got to be your number one priority when choosing the best system for your organisation.
Will you need integrated calls or conference facilities for example? What kind of mobility options will you require? And what about instant messaging, voicemail, call forwarding and call screening or call recording?
There are so many factors to consider and so many options available, it’s almost impossible to know what features you will need when you don’t know what they all are!
It’s okay you don’t have to worry, we have industry experts on hand to discuss all of your requirements and advise you on the different systems available, and recommend a system which best suits your business.
Telephone Lines and Calls
When you are planning your communication strategy and you have a budget to work to, there are some important things to consider.
Will you need an analogue line for your broadband and fax machine? will you need ISDN2 or ISDN30 voice lines? If you want to monitor your monthly costs closely, we can arrange packages that include fixed line calls, inclusive minutes and link your mobiles to fixed line calls to keep your costs down.
Whatever it is you are looking for, we can offer bespoke solutions for your business to ensure the greatest value and best service to meet your needs.
What about VOIP?
VOIP or ‘Voice Over Internet Protocol’, is the latest in internet-based telephone voice solutions and is delivered at a fraction of the cost of traditional telephone systems, but still comprises of lots of the features you would expect from a traditional telephone system.
Using VOIP simply means you are using an internet connection, rather than a traditional telephone line, and the benefits are not just financial.
The way VOIP works, is to convert sound in to digital voice communication and then transfer through the internet, in other words, you are basically using the internet to make telephone calls.
This means that calls are much cheaper, in particular, long distance calls, as they are not using the traditional telephone lines as was previously necessary, and of course because you are using the internet, you can plug in anywhere in the world by using a broadband connection and you will receive a dial tone, regardless of where you are, meaning you can contact staff, suppliers and customers at a fraction of the cost whenever you have to travel, without having to worry about additional roaming charges.
Another great function of VOIP is that the service can grow with you.
You can add or delete users as the need arises, giving you total flexibility, and if you are moving offices, you can be up and running very quickly simply by using your internet connection to make calls. The functionality of the service is no different, essentially, the only thing that is different is the way the information travels.
When did you last review your mobile provider? Are you getting the best possible package available? Often these days, loyalty to the large organisations does not always reward you with the best prices, and reviewing your current supplier is often a necessary evil but one that will save your business money, which is something we all want to do!
The good news is, we don’t just supply office telephone systems, but we can also offer SIM only solutions for your mobile requirements, no matter what size of organisation you have. There are no huge commitments and thanks to being able to use your existing handsets, you can be confident that you will be receiving an excellent tariff in a tailor-made business mobile package.
Furthermore, as with all of our IT and telephone products, you can be confident that should you experience any kind of technical issues along the way, the team here at Bandicoot will be on hand with our wealth of knowledge and experience to get you back up and running again in no time at all.
So if you are currently thinking about installing a new telephone system, or you are reviewing your current provider and would like a quote, you can contact us here or call us on 01282 506 616 to discuss how we can help.
We will listen to exactly what you are looking for and come up with a bespoke telephone system solution to meet your business needs from the moment of installation to whenever you retire.