We transferred our IT support over to Bandicoot over a year ago. We were looking for a company to overhaul our website, which Bandicoot did. We received amazing feedback for the new look, interactive site. They also Created a fantastic new housing management software programme for us. If we ever have any IT issues, their response time is immediate.
What Our Clients Are Saying
What Our Clients Are Saying
IT Support Testimonials
Website Support Testimonials
IT Support Testimonials
Estate Lettings Agent
John Spencer
New Foundations
Education
Extremely knowledgeable and always very quick to solve issues our staff may have. The IT support they provide is excellent and I’d highly recommend them.
Jo Roche
Northern Training Academy Limited
Accountant
Bandicoot provide the IT support for our company Kneeshaws Chartered Accountants. During the last few years we have found ourselves more reliant on remote working and backup solutions. So when our broadband went down for the day, Tom tested the line and found the problem, and then sorted a solution to divert to our backup ADSL line. That meant crucial wage and HMRC processing still got done.
Philip Horsfall
Kneeshaws 2018 Ltd
Personal Finance
Bandicoot are literally life savers for our company, being a business that relies heavily on our computers/laptops and internet. Whenever there is an issue the Bandicoot are always respond extremely quickly to fixed the issue with a minimum amount of fuss. I would highly recommend to anyone requiring IT support.
Chris Holt
Virtu Financial Planning Ltd
Media
We’ve just taken on Bandicoot to look after our IT support and their help has already been invaluable. The fact that they respond super quickly to any query or problem is really appreciated.
Alison Prince
Jeffrey Archer
Manufacturing
Since Bandicoot handled our email migration a couple of years ago, we’ve gone on to use them for a wide range of IT support services and we’ve been really impressed at how responsive and helpful they are. Definitely recommend.
Stephen Wileman
SageTech Medical Equipment Ltd
Leisure
Kingfisher is a business that helps other small businesses start and grow, so in the course of our work we see and use a lot of “consultants”. Stuart at Bandicoot has good technical knowledge and does what he says he will, when he says he will –and that’s particularly refreshing in IT. We’ve recently used him for a new server build and data migration exercise -smooth work!
Lynne Kemp
The Old Library Waterfoot CIC
Media
Title Role have been relying on Bandicoot for over 15 years for expert fast support that the company requires. Bandicoot has successfully installed several new servers and migrated all data over safely plus introducing cloud backup facilities for our office data. Bandicoot has helped Title Role grow as a company installing new hardware and software as the company expands. Title Role has piece of mind that Bandicoot is there to deliver expertise in IT at the other end of a telephone. Bandicoot has also helped Title Role migrate to remote working through the course of the Pandemic.
Ian Bradshaw
Title Role Productions Ltd
Accountant
Bandicoot have been covering Tony Quinn Accountants Ltd IT support for over 10 years. They are are always available,and solve any problems we may be having immediately. As an accounting practice we use many different and lesser known software packages, Bandicoot are fantastic at understanding these. Running them on our internal network using a server. We are very happy with their service, and can’t recommend them highly enough.
Tony Quinn
Tony Quinn Accountants Ltd
Estate Lettings Agent
We have used Bandicoot for a number of years and found the services to be invaluable, the help and support is second to none and the response time is impeccable. All of the team go above and beyond on each occasion.
Would highly recommend.
Tina Etherington
E&M Property Solutions Ltd
Web Based Services
We have worked with Bandicoot via the Phone Co-op since the launch of Corporate Critic in 2004 and Ethiscore in 2005. They have always been very helpful, promptly and politely dealing with our requests. This influenced our decision to move fully to Bandicoot’s servers in December 2006.
Rob Harrison
Ethical Consumer Magazine
Web Design SEO
Bandicoot have acted like an extension of our team for a number of years, they’ve always been on hand to provide advice and expertise when we need it.
Jon Gedny
Line Industries Ltd
Personal Finance
The Bandicoot team have looked after my company IT for a few years. I always get a prompt and professional service, I would not hesitate in recommending them.
Adam Howarth
Pacific Financial Services (North West) Ltd
Logistics
Since switching out IT requirements to Stuart and his team at Bandicoot we have noticed a big improvement over the previous provider. From the first meeting we are impressed with Stuart and subsequently how efficiently the switch of providers went. Our network is now better organised, better protected and data back-ups are more efficient. Any problems are resolved swiftly, help is literally a phone call away. I would certainly recommend Bandicoots services
Jen
Premier IFL
Franchise
We approached Bandicoot following a recommendation and I have to say we were delighted. As a national franchisor our brief was complex because our network does not come together centrally regularly. This meant our only option was remote implementation. Stuart and his team were fantastic throughout the process, making the transition completely painless. What we thought was going to be daunting and challenging, actually was a complete breeze and our productivity and resilience as a business has greatly improved.
Theo Millward
Swimtime
Engineering
Bandicoot have been a breath of fresh air with regard to our IT support. Whether it is sorting out our IT Problems, supplying new equipment or building a new website, Bandicoots technical and Customer service have been excellent.
Hannah Nolan
Suprafilt
Consultancy
I have been working with Stuart and his team at Bandicoot for about 6 months now. I first went to Stuart to update my website and quickly realised Bandicoot could help me with so much more. As a result, I now use Stuart and his team to support all my IT needs. They have been brilliant, helping me both with strategic and emergency issues, proving quick, cost effective solutions for all my IT needs. The service has been excellent, with fantastic attention to detail on the website and clear information regarding costs. There are no hidden charges, the team are helpful and transparent about both the service and the costs.
Tim Akerman
Tamarind Tree Consulting Ltd
Estate Lettings Agent
We have used Bandicoot for a number of years now and they are super-efficient and helpful. Can highly recommend Stuart and the team!
Kelly McDermott
Whiteacres Property
Media
Bandicoot have looked after our IT and online security for many years and we wouldn’t go anywhere else. Not only are they technically brilliant and ALWAYS get us back up and running when we have a problem, they do it in a very efficient way and all with a very approachable manner that never makes us feel intimidated or that we have done something wrong……even when I am sure we have on occasions! As a company that relies on our computer systems to operate, minimal down time is an absolute must and Bandicoot ensure that that is always the case. In a nutshell, their support over the years has been second to none in our opinion and we wouldn’t hesitate in recommending them to any other companies who rely on their IT systems to trade and who like dealing with good, honest people. Review written by Rob Hallam, Managing Director of BigTank Productions Ltd
Clare
Big Tank Productions Ltd
Consultancy
We have been using Bandicoot for quite some time now and will continue to do so. They have provided us with excellent ITC support from the very start, being able to resolve any issues we have had with complete professionalism. Support we have received include things such as; technical problems, successful hardware instalments, the best advice and top recommendations. On initial contact with Stuart, there was an immediate sense of trust, and one thing that appealed to us was that there was no hidden costs or strict contracts to sign. I have nothing but positive things to say about each member of the team. There is always someone readily available, and the issue is always resolved quickly. Pleasant and professional attitude from all the team at Bandicoot!
Julie
Bowland Ecology Ltd
Construction / Trades
We are a small family business trading for over 14 years and after having many problems with setting up our IT and internet and not getting the help and service we needed we were introduced to Stuart, and we have never looked back. Bandicoot services have been looking after us for the past 12 years and with us being a small family business we rely on running an efficient and secure service for all our emails, internet and also our software packages, I can confidently and securely submit on line from our software without hesitation, If I come across any problems with anything Stuart and his team have us sorted out in no time at all. Without hesitation we would highly recommend Bandicoot services.
Catherine Sykes
Cladding By Design
Estate Lettings Agent
Been with Bandicoot a good few years, can not fault them, Stuart really knows his stuff. Nothings to much trouble.
Alex Milligan
Dean Mill Limited
Education
We have been working with the team at Bandicoot for many years. Their service has always been outstanding and they are always on hand whenever we have an IT issue. The remote access works brilliantly allowing them to fix any issues immediately to reduce any downtime. Thank you for your continued support.
Nicola Dugdale
Specialist Training & Consultancy Services Ltd
Health/Social Care
Having moved from a different remote and on-site support provider, we find the difference in customer care and professionalism is really noticeable. Stuart and his team are fantastic at what they do, and we would recommend Bandicoot to all.
Ashleigh Parker
GS Social Care Solutions Ltd
Construction / Trades
We approached Bandicoot after feeling unsatisfied with our current IT company. The support we received from the very beginning from Stuart and the team was very clear and concise as to what they would be able to offer us in terms of support and improving our systems. Within hours improvements had been made to our initial set up and unbelievable improvements to our old existing server, their knowledge was far superior to our previous company. After discussions Stuart proposed the best plan for our business and moving away from an old server to the Cloud based system. The transition was smooth and easy for us, all the work carried out off site and then the new equipment, brought in and full migration to new computers and cloud set up, carried out within hours at the office with no disruption to the business at all. I would not hesitate to recommend Bandicoot to anyone, Stuart and the team are efficient, friendly and so helpful we are only disappointed we did not find them earlier.
Steve Cheetham
IMC NW Ltd
Construction / Trades
Stuart and crew are like family to us, and we are like family to them. always making life that little bit easier with their service and knowledge. Over twenty years in a couple of businesses and if I was to say it was bad TWENTY YEARS TELLS THE TRUE STORY
They are as good with IT as we are with interiors so perfect match
David Allen
JCS Interiors Ltd
Distribution
We have been working with Stuart for a couple of months now, and we have found him to be very helpful. He is very easy to contact and replies to emails almost instantly. Every issue, however small these have been, have been dealt with effectively. Stuart has ironed out any problems we had when he first took over and our computer systems run very smoothly. I would highly recommend Bandicoot to anyone looking for a professional and efficient IT support company.
Rosie Connor
JRC Roofing Distributors Ltd
Retail
We have recently used Bandicoot to install a new server and computer network. We found them to be reliable trustworthy and technically excellent. The equipment and software arrived on time and was up and running exactly to plan. The after sales service has been excellent.
Richard Allen
LED Controls Ltd
Health/Social Care
We have been a client of Bandicoot for a number of years now and they have been unfailing in their service delivery on every customer contact. Stuart is readily available for advice and tells it how it is. If there is a work round solution Stuart explains the implications, the cost and time frames given are always met. Originally moving our hosting of our web and email infrastructure to Bandicoot, after long periods of unacceptable downtime with our previous host, we have seen an excellent service with rapid email speeds and little or no downtime. During our transition to our new office Stuart was on hand 24/7 to Project Manage our move with regards to the IT infrastructure and we was able to relax and concentrate on other aspects of the business. In our business of Health care supply continuity of this nature is paramount. All in all Stuart and Bandicoot come highly recommended. We would not go anywhere else for our IT solutions.
Allan Withers
ShowMed
Recruitment
Bandicoot provide high level IT support. Their response times are quick and effective and they deliver a first class service including the supply of excellent business systems. We have no hesitation in recommending them to any business.
Lisa Greenhalgh
Finlay Jude Associates Limited
Consultancy
I have relied on Bandicoot through my last 3 (or 4?) roles in as many organisations and probably over 10 years. They are the ultimate support professionals. You ask them, they do it, no fuss, no bobbledigook. I recommend them to friends and colleagues all the time.
Jim Pettipher
Green & Gold (Court House) Limited
Web Design SEO
We have worked closely with Bandicoot for several years now and have always found them great to work with. Their no-nonsense approach means that work gets done efficiently but is always correct first time. Their in-house web design service is excellent value-for-money and their IT support is second to none. In fact, they have saved our bacon on several occasions! We can’t recommend them highly enough.
Rachel Weinhold
GrowTraffic
Engineering
As an Engineering SME founded in 1993, we have always been imaginative with our use of I.T. within the business. Our systems touch every corner of the operation and it’s imperative that they always run reliably. Keeping them in good shape can be challenging. I have worked closely with Stuart on everything from asset & system logging & documentation, hardware maintenance, disaster recovery planning, data backup, configuration, software solutions, database design & development, CCTV and communications etc. Having been let down by our previous I.T. support company, I’ve found Bandicoot to be a complete breath of fresh-air. They have been extremely competent, helpful and responsive to all our challenges and on the back of that, I’m committed to including Bandicoot in all our forthcoming & future I.T. Projects. I have been reassured by the level of support provided by Bandicoot to date. It helps me to sleep at night. I am happy to personally recommend Stuart and his team to you too.
Shaun Greenwood
Alphatek Hyperformance Coatings Ltd
Engineering
We moved all our IT support away from another provider in June 2019 after experiencing major problems with support. Bandicoot and the team have been brilliant, working away in the background with a seamless handover and excellent support when we need it. We cannot fault the service and support we receive and I would highly recommend them to any company large or small.
Craig Harker
Axiom Engineering Ltd
Logistics
Bandicoot provide us with a fast and reliable support service and the ease of communication and willingness to understand the business they are well-placed to assist us with our development plans and they, for some years, created software and database solutions from quick and simple products to full bespoke operational software applications.
Rebecca Holmes
Banks and Lloyd
Distribution
Bandicoot provide the ultimate IT support for our business, since 2007 Stuart and the Bandicoot team have been the ultimate silent partner offering technical guidance and direction, prompt remote helpdesk support with onsite support where needed, Microsoft 365 management, Sage, website hosting and support.
Bandicoot’s complete service and expertise offer us total peace of mind time to focus on the key daily challenges that effect our business leaving all technical problems and future IT decisions in their very capable and trustworthy hands.
Debbie Wilson
Chapman and Sons Textiles
Retail
Bandicoot are very helpfell and very easy to work with and always get the job done big or small!
Adele Cole
Citrus Office Solutions
Accountant
We use Bandicoot for ongoing support and highly recommend them to other businesses. Professional, competent and a pleasure to work with.
andrew
Direct Business And Accounting Services Limited
Website Support Testimonials
Web Design SEO
I was introduced to Bandicoot by one of my clients who wanted their website revamped to include a membership community. This project has included using complex software, regularly needing to be adapted to fit with the client’s vision. The support from Bandicoot in assisting me with the development and launch of the site has been outstanding.
Pricing is transparent with the package options. Hosting runs smoothly. Launch dates are accommodated and met. Requests for help are responded to promptly and efficiently. And their advice is always helpful and clear, making them exceptionally easy to work with.
As a digital designer, having Bandicoot’s expertise in my corner is a game-changer. I am free to focus on the needs of the client, knowing that the technical side is covered. If any issues arise with the site (for example, after site updates or with plugin compatibility gremlins), I can trust they will be able to provide a fix. This saves me hours of wasted time (and hair pulling!) searchi
Tiffany Kay
Online Course Consultancy
Advertising PR
I have used Bandicoot for a few years now and I cannot recommend Stuart and the guys enough. Bandicoot take care of all of my websites and emails – from hosting and updates to the sites, to managing my office and outlook and they do it all with ease and without me even knowing most of the time! They just crack on and take care of everything leaving me to work without any disruption. Everything simply runs smoothly and gives me complete peace-of-mind. If I ever need anything they are always there to help and any updates to my sites are done within the hour. If you’re looking for a secure, reliable business to take care of your sites etc then look no further, Stuart and the guys at Bandicoot are a one-stop-shop and can take care of everything for you.
Alex Gerrard
The Gerrard Group
Education
We currently have three websites hosted by the team at Bandicoot. The service we experience is exceptional. On the rare occasion we have to use the support system the issue is resolved usually within the hour or is the issues is a longer fix a time frame is always issued and adhered to. I cannot recall the last downtime we had on the sites which gives us peace of mind that our web presence is always available to our customers. I know I can sleep at night not worrying about whether the sites are secure as Bandicoot keep me updated on the latest security patches and all my back ups are taken care of in one package. Great work guys – recommended without question.
Oh one final point Bandicoot speak plain English and not tech !!
Allan Withers
Emergency Care Education Centre
Web Based Services
Bandicoot have been my go-to guys for years now. Their focus and dedication to clients’ needs are second to none. The speed of their support response is brilliant and knowing that our backups are taken care of gives me peace of mind and one less thing to worry about in my businesses. Bandicoot offer ongoing security updates so for me they’re a truly one stop shop for all things IT for us. Would highly recommend Stuart and his team.
Janice Minihan
Property Deal Store
NonProfit
I found the staff at Bandicoot friendly and patient and they explained things clearly. With a refresher from Tom I am able to edit the site at home by adding pictures and reports of events.
Chris Peat
Forest of Rossendale Bridleways Association
Consultancy
Bandicoot have been extremely helpful to me in developing and launching my website as a sole trader. They have been great to work with, responsive and accessible. I look forward to working with them in future as well in hosting my website.
Kim Donahue
Kim Donahue Consulting
Retail
During our first consultation with Tom we explained exactly what we needed. Rather than advise us to make our website fit into a generic box, we were treated as unique and offered a bespoke service matched to our specific needs. We were provided with a clear proposal of the work to be done, the time scale and costs involved at the outset. Where additional tweaks were involved, and there were many as the website began it evolution, we were always made aware of time and cost implications. In fact, it is fair to say that Tom has frequently been at the end of an email over the past few months giving support and advice in layman’s terms for those of us who are not as tech savvy as others.On completion of the works, we trust that the professionals at Bandicoot know our website from backend to front-end and are fully invested in our success. They have provided us with a website which is now ready to take us to the next level.
Rachel Beck
Love Radiators
Leisure
Bandicoot helped me set up a website for my business. They set it up quickly and included lots of advice and helpers to get me started. It took me less than a couple of days from the point they gave me access to the point of making it live and this was in no small part due to the excellent, speedy and insightful support I was given by Bandicoot. Very competitive price too.
Mike Woodbridge
Mike Woodbridge
NonProfit
Thank you so much everyone at Bandicoot. This had been something on my mind for such a long time but due to a bit of ‘technophobia’ it always got put to the bottom of the list in the hope it would go away!!! However, you nurtured me through the process with great patience and I am simply amazed at what you came up with. It looks stunning, professional, easy to use, inviting and informative. I only hope I can keep it up to the high standard you designed it to be. I could not recommend a company and it’s people more. In the meantime here’s to encouraging others to join the site, the group and the cause because whilst …. the air of heaven is that which blows between a horses ears, those bridleways will not mend or open themselves. Thank you all.
Cosi Towneley
Burnley Bridleways Association
Retail
Bandicoot revived my website quickly and efficiently with a relatively simply design change, but it has made a huge difference to my business. Adding a simply booking form to the site has saved me at least 7 hours a week of paperwork! Thank you, Bandicoot Team, for all your help.
Samantha Rhodes
Chunky Monkey Saddles
NonProfit
Bandicoot have designed a bespoke database for us and a new website. We are extremely happy with both. Stuart and his team at Bandicoot are fast, professional and efficient. They immediately grasped what we needed and exceeded our expectations in coming up with ideas that really helped us. They are also friendly and patient and very quick to respond to ongoing service needs. Costs were kept to a minimum for us too. We honestly can’t fault them.
Barbara Georgiou
Jean Sainsbury Animal Welfare Trust
Construction / Trades
May we thank you for the very professional way in which you have developed our website. We are very pleased with the content and layout. We were also impressed with the ideas you suggested during the discussions regarding the development of the website.
Carl Wiseman
Marchbridge Builders Ltd
Estate Lettings Agent
We transferred our IT support over to Bandicoot over a year ago. We were looking for a company to overhaul our website, which Bandicoot did. We received amazing feedback for the new look, interactive site. They also Created a fantastic new housing management software programme for us. If we ever have any IT issues, their response time is immediate.
John Spencer
New Foundations Housing Association
Construction / Trades
We came across Bandicoot whilst looking for a new website and hosting package. Stuart was the first person to respond to the enquiries we sent out and the first person to make an appointment to come and see us. We was impressed from start to finish. With all the back up and on going support Stuart and his team have to offer we would highly recommend to anybody.
Janine Dunne
PD Designs
Engineering
Bandicoot have hosted our website since mid-2017 and it has been a very supportive and productive relationship. During this period not only did the transfer the hosting seamlessly but we commissioned them to rebuild our website. The project was delivered without fuss and ahead of time. Bandicoot are a great team of developers to work with.
Christian Krauss
Elmelin Ltd
Distribution
We have been using Bandicoot hosting services for the past few years and have been extremely pleased with the efficient, high quality and professional service provided. The daily monitoring and scanning of our website, plus daily back-ups and impressive uptime has provided us with the reassurance and peace of mind needed for us as a small team to concentrate on other areas of our business. The speed of response when there have been any issues is exceptional with most issues being addressed within an hour of being raised. We would, without hesitation, recommend Bandicoot to other businesses.
Clare Hands
Fennel UK Ltd
Health Safety
Bandicoot provided excellent service when I started my new business venture. Building and hosting the new web site, they provided me with all the support and advice I needed for a successful online launch. Certainly recommended!
Philip Snell
Greenman Health And Safety
Consultancy
We’ve enjoyed superb support from the team at Bandicoot over several years now. Recently we’ve have a big overhaul of our site and created a membership site too. We’ve been really impressed with how Bandicoot have collaborated with our web designer. We trust the team completely with our site, and their advice is invaluable. Thankyou!
Bev Holden
Clear Thinking Partnership Ltd
Web Based Services
I cannot recommend the Bandicoot team highly enough. We tasked them to revamp our website and they have delivered in spades. From concept to completion, they were a pleasure to deal with. They have transformed our dated website to a fresh, mobile-responsive site, which has gained nothing but positive feedback. If you’re looking for a new website, or like us, a revamp, then we strongly recommend Bandicoot.
Steven Hirst
Cricx.com Limited
Web Design SEO
I’ve been creating websites for 15 years and I’ve worked with my fair share of web developers, hosting providers and tech support people. I was starting to think there was no-one I could fully trust with my client websites. I kept praying, ‘Please send me someone who knows their WordPress and hosting onions, can solve problems in minutes and hours – not days or weeks, and can be relied upon to respond to emails and support tickets without me thinking they’ve been abducted by aliens.’ Then someone recommended Bandicoot, and my prayers were answered, and all my website worries were lifted off my shoulders. Stuart, Tom and Lewis are the best, and my clients, who they support with reliable hosting and ongoing maintenance think so too. I don’t give out recommendations willy nilly – but Bandicoot deserve every one of the five stars I’ve given them and then some!
Kate Pollitt
Desire Branding