We transferred our IT support over to Bandicoot over a year ago. We were looking for a company to overhaul our website, which Bandicoot did. We received amazing feedback for the new look, interactive site. They also Created a fantastic new housing management software programme for us. If we ever have any IT issues, their response time is immediate.
What Our Clients Are Saying
Extremely knowledgeable and always very quick to solve issues our staff may have. The IT support they provide is excellent and I’d highly recommend them.
Bandicoot provide the IT support for our company Kneeshaws Chartered Accountants. During the last few years we have found ourselves more reliant on remote working and backup solutions. So when our broadband went down for the day, Tom tested the line and found the problem, and then sorted a solution to divert to our backup ADSL line. That meant crucial wage and HMRC processing still got done.
Bandicoot are literally life savers for our company, being a business that relies heavily on our computers/laptops and internet. Whenever there is an issue the Bandicoot are always respond extremely quickly to fixed the issue with a minimum amount of fuss. I would highly recommend to anyone requiring IT support.
We’ve just taken on Bandicoot to look after our IT support and their help has already been invaluable. The fact that they respond super quickly to any query or problem is really appreciated.
Kingfisher is a business that helps other small businesses start and grow, so in the course of our work we see and use a lot of “consultants”. Stuart at Bandicoot has good technical knowledge and does what he says he will, when he says he will –and that’s particularly refreshing in IT. We’ve recently used him for a new server build and data migration exercise -smooth work!
Title Role have been relying on Bandicoot for over 15 years for expert fast support that the company requires. Bandicoot has successfully installed several new servers and migrated all data over safely plus introducing cloud backup facilities for our office data. Bandicoot has helped Title Role grow as a company installing new hardware and software as the company expands. Title Role has piece of mind that Bandicoot is there to deliver expertise in IT at the other end of a telephone. Bandicoot has also helped Title Role migrate to remote working through the course of the Pandemic.
Bandicoot have been covering Tony Quinn Accountants Ltd IT support for over 10 years. They are are always available,and solve any problems we may be having immediately. As an accounting practice we use many different and lesser known software packages, Bandicoot are fantastic at understanding these. Running them on our internal network using a server. We are very happy with their service, and can’t recommend them highly enough.
We have used Bandicoot for a number of years and found the services to be invaluable, the help and support is second to none and the response time is impeccable. All of the team go above and beyond on each occasion.
Would highly recommend.
Since Bandicoot handled our email migration a couple of years ago, we’ve gone on to use them for a wide range of IT support services and we’ve been really impressed at how responsive and helpful they are. Definitely recommend.
We have worked with Bandicoot via the Phone Co-op since the launch of Corporate Critic in 2004 and Ethiscore in 2005. They have always been very helpful, promptly and politely dealing with our requests. This influenced our decision to move fully to Bandicoot’s servers in December 2006.
Bandicoot have acted like an extension of our team for a number of years, they’ve always been on hand to provide advice and expertise when we need it.
The Bandicoot team have looked after my company IT for a few years. I always get a prompt and professional service, I would not hesitate in recommending them.
Since switching out IT requirements to Stuart and his team at Bandicoot we have noticed a big improvement over the previous provider. From the first meeting we are impressed with Stuart and subsequently how efficiently the switch of providers went. Our network is now better organised, better protected and data back-ups are more efficient. Any problems are resolved swiftly, help is literally a phone call away. I would certainly recommend Bandicoots services
We approached Bandicoot following a recommendation and I have to say we were delighted. As a national franchisor our brief was complex because our network does not come together centrally regularly. This meant our only option was remote implementation. Stuart and his team were fantastic throughout the process, making the transition completely painless. What we thought was going to be daunting and challenging, actually was a complete breeze and our productivity and resilience as a business has greatly improved.
We have been working with the team at Bandicoot for many years. Their service has always been outstanding and they are always on hand whenever we have an IT issue. The remote access works brilliantly allowing them to fix any issues immediately to reduce any downtime. Thank you for your continued support.
Bandicoot have been a breath of fresh air with regard to our IT support. Whether it is sorting out our IT Problems, supplying new equipment or building a new website, Bandicoots technical and Customer service have been excellent.
I have been working with Stuart and his team at Bandicoot for about 6 months now. I first went to Stuart to update my website and quickly realised Bandicoot could help me with so much more. As a result, I now use Stuart and his team to support all my IT needs. They have been brilliant, helping me both with strategic and emergency issues, proving quick, cost effective solutions for all my IT needs. The service has been excellent, with fantastic attention to detail on the website and clear information regarding costs. There are no hidden charges, the team are helpful and transparent about both the service and the costs.
We have used Bandicoot for a number of years now and they are super-efficient and helpful. Can highly recommend Stuart and the team!
Bandicoot have looked after our IT and online security for many years and we wouldn’t go anywhere else. Not only are they technically brilliant and ALWAYS get us back up and running when we have a problem, they do it in a very efficient way and all with a very approachable manner that never makes us feel intimidated or that we have done something wrong……even when I am sure we have on occasions! As a company that relies on our computer systems to operate, minimal down time is an absolute must and Bandicoot ensure that that is always the case. In a nutshell, their support over the years has been second to none in our opinion and we wouldn’t hesitate in recommending them to any other companies who rely on their IT systems to trade and who like dealing with good, honest people. Review written by Rob Hallam, Managing Director of BigTank Productions Ltd
We have been using Bandicoot for quite some time now and will continue to do so. They have provided us with excellent ITC support from the very start, being able to resolve any issues we have had with complete professionalism. Support we have received include things such as; technical problems, successful hardware instalments, the best advice and top recommendations. On initial contact with Stuart, there was an immediate sense of trust, and one thing that appealed to us was that there was no hidden costs or strict contracts to sign. I have nothing but positive things to say about each member of the team. There is always someone readily available, and the issue is always resolved quickly. Pleasant and professional attitude from all the team at Bandicoot!
We are a small family business trading for over 14 years and after having many problems with setting up our IT and internet and not getting the help and service we needed we were introduced to Stuart, and we have never looked back. Bandicoot services have been looking after us for the past 12 years and with us being a small family business we rely on running an efficient and secure service for all our emails, internet and also our software packages, I can confidently and securely submit on line from our software without hesitation, If I come across any problems with anything Stuart and his team have us sorted out in no time at all. Without hesitation we would highly recommend Bandicoot services.
Been with Bandicoot a good few years, can not fault them, Stuart really knows his stuff. Nothings to much trouble.
We have been working with Stuart for a couple of months now, and we have found him to be very helpful. He is very easy to contact and replies to emails almost instantly. Every issue, however small these have been, have been dealt with effectively. Stuart has ironed out any problems we had when he first took over and our computer systems run very smoothly. I would highly recommend Bandicoot to anyone looking for a professional and efficient IT support company.
We have recently used Bandicoot to install a new server and computer network. We found them to be reliable trustworthy and technically excellent. The equipment and software arrived on time and was up and running exactly to plan. The after sales service has been excellent.
We approached Bandicoot after feeling unsatisfied with our current IT company. The support we received from the very beginning from Stuart and the team was very clear and concise as to what they would be able to offer us in terms of support and improving our systems. Within hours improvements had been made to our initial set up and unbelievable improvements to our old existing server, their knowledge was far superior to our previous company. After discussions Stuart proposed the best plan for our business and moving away from an old server to the Cloud based system. The transition was smooth and easy for us, all the work carried out off site and then the new equipment, brought in and full migration to new computers and cloud set up, carried out within hours at the office with no disruption to the business at all. I would not hesitate to recommend Bandicoot to anyone, Stuart and the team are efficient, friendly and so helpful we are only disappointed we did not find them earlier.
Stuart and crew are like family to us, and we are like family to them. always making life that little bit easier with their service and knowledge. Over twenty years in a couple of businesses and if I was to say it was bad TWENTY YEARS TELLS THE TRUE STORY
They are as good with IT as we are with interiors so perfect match
Bandicoot provide high level IT support. Their response times are quick and effective and they deliver a first class service including the supply of excellent business systems. We have no hesitation in recommending them to any business.
I have relied on Bandicoot through my last 3 (or 4?) roles in as many organisations and probably over 10 years. They are the ultimate support professionals. You ask them, they do it, no fuss, no bobbledigook. I recommend them to friends and colleagues all the time.
We have worked closely with Bandicoot for several years now and have always found them great to work with. Their no-nonsense approach means that work gets done efficiently but is always correct first time. Their in-house web design service is excellent value-for-money and their IT support is second to none. In fact, they have saved our bacon on several occasions! We can’t recommend them highly enough.
As an Engineering SME founded in 1993, we have always been imaginative with our use of I.T. within the business. Our systems touch every corner of the operation and it’s imperative that they always run reliably. Keeping them in good shape can be challenging. I have worked closely with Stuart on everything from asset & system logging & documentation, hardware maintenance, disaster recovery planning, data backup, configuration, software solutions, database design & development, CCTV and communications etc. Having been let down by our previous I.T. support company, I’ve found Bandicoot to be a complete breath of fresh-air. They have been extremely competent, helpful and responsive to all our challenges and on the back of that, I’m committed to including Bandicoot in all our forthcoming & future I.T. Projects. I have been reassured by the level of support provided by Bandicoot to date. It helps me to sleep at night. I am happy to personally recommend Stuart and his team to you too.
We moved all our IT support away from another provider in June 2019 after experiencing major problems with support. Bandicoot and the team have been brilliant, working away in the background with a seamless handover and excellent support when we need it. We cannot fault the service and support we receive and I would highly recommend them to any company large or small.
Bandicoot provide us with a fast and reliable support service and the ease of communication and willingness to understand the business they are well-placed to assist us with our development plans and they, for some years, created software and database solutions from quick and simple products to full bespoke operational software applications.
Bandicoot provide the ultimate IT support for our business, since 2007 Stuart and the Bandicoot team have been the ultimate silent partner offering technical guidance and direction, prompt remote helpdesk support with onsite support where needed, Microsoft 365 management, Sage, website hosting and support.
Bandicoot’s complete service and expertise offer us total peace of mind time to focus on the key daily challenges that effect our business leaving all technical problems and future IT decisions in their very capable and trustworthy hands.
Bandicoot are very helpfell and very easy to work with and always get the job done big or small!
We use Bandicoot for ongoing support and highly recommend them to other businesses. Professional, competent and a pleasure to work with.