SECURE IT FOR YOUR BUSINESS

RELAX AND LET US TAKE CARE OF YOUR IT

We have been providing professional, friendly IT Support to businesses within Burnley, East Lancashire, Rossendale, Blackburn and beyond, for over 16 years. We are accredited IT Security experts and are dedicated to helping businesses get the most from their IT infrastructure.

Choose a Package

CHOOSING THE RIGHT PACKAGE FOR YOU

Giga

GIGA

Perfect for small businesses
on a budget

Are you one of the many small business owners who have a limited IT budget? Are you worried that your IT could fail at a critical time or worried about viruses and computer security? If you want the peace of mind that we are monitoring your computers and our expert, qualified technicians are ready to step in, then Giga is the right package for you.

READ MORE ABOUT GIGA
Tera

TERA

Designed for businesses that need regular IT support

Does your Company need regular IT support? Are you frustrated with slow computers or other IT issues and would rather get on with running your business? Our Tera package includes unlimited helpdesk support for an affordable monthly support plan. Designed for businesses that depend on smooth-running IT, Tera will give you all the benefits of Giga plus unlimited helpdesk support. We will also provide an annual strategic IT review including your personalised, expert, money saving maintenance plan. We are so confident we can solve your IT problems quickly, we offer a Guaranteed Response Time and a Guaranteed IT Fix!

READ MORE ABOUT TERA
Peta

PETA

The complete IT support package for businesses that rely on IT

What would be the impact if your computers stopped working? Worried about hackers or data security? Peta is our Complete IT support package for business that rely on IT. With all the benefits of Giga and Tera, our Peta package will give you the peace of mind that your data security has been audited by experts. With added security features Peta provides the confidence that you are protected by the best antivirus, phishing awareness training and scam software on the market. We are so confident in our service that we provide a Virus Recovery Guarantee!

READ MORE ABOUT PETA
Simon Dalley

“Bandicoot are great – our business would be lost without them! They’re always there on the end of the phone…”

Simon Dalley, GrowTraffic

Chapman Group

“Bandicoot have over the years gained the total trust and respect of everyone within our organisation…”

John Wright, Chapman Group

Shaun @ Alphatek

“They have been extremely competent, helpful and responsive to all our challenges…”

Shaun Greenwood, Alphatek

Unsure which package is for you? Contact us to discuss your requirements.

All our packages include 20% off On-Site IT Support and Project Work!

Do you have an Office move planned? We regularly project manage our clients’ office moves and can assist with the migration of entire networks, broadband lines, and phone systems.

GET IN TOUCH

DATA RECOVERY GUARANTEE

All our contract clients are covered by our Data Recovery Guarantee! Do you want the reassurance that your emails, diary and data is securely backed up? The Data Recovery Guarantee applies to all Giga, Tera and Peta clients who have either: Stored their data on a server (which is included in their subscription), has subscribed to our cloud backup service and I addition has at least two external backup disks in daily rotation; or have stored their data in Onedrive or Sharepoint and subscribed to our Office 36 Backup Service. If you subsequently lose data, we will reimburse one month’s subscription to your IT Support Package.

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Data recovery guarantee

WANT TO CHAT?

Give us a call and let’s talk about your business, what you need and how we can help.

CALL US

Call Stuart or Tom now on 01282 506617

MESSAGE US

Get in touch and let us know about your requirements.

NEED HELP NOW?

Go to the support centre to open a ticket with us.

WHAT OUR CLIENTS SAY ABOUT US

We moved all our IT support away from another provider in June 2019 after experiencing major problems with support. Bandicoot and the team have been brilliant, working away in the background with a seamless handover and excellent support when we need it. We cannot fault the service and support we receive and I would highly recommend them to any company large or small.

Craig Harker, Axiom Engineering Ltd

Bandicoot Ltd
2020-02-25T10:10:44+00:00

Craig Harker, Axiom Engineering Ltd

We moved all our IT support away from another provider in June 2019 after experiencing major problems with support. Bandicoot and the team have been brilliant, working away in the background with a seamless handover and excellent support when we need it. We cannot fault the service and support we receive and I would highly recommend them to any company large or small.
Thanks for helping massively with our recent migration activities - life savers at a key stage in our recent deployment!!

Jason Howarth, Howarths Estates

Bandicoot Ltd
5
2020-02-25T10:15:57+00:00

Jason Howarth, Howarths Estates

Thanks for helping massively with our recent migration activities - life savers at a key stage in our recent deployment!!

Bandicoot provide us with a fast and reliable support service and the ease of communication and willingness to understand the business they are well-placed to assist us with our development plans and they, for some years, created software and database solutions from quick and simple products to full bespoke operational software applications.

Banks and Lloyd Shipping Ltd

Bandicoot Ltd
2020-07-21T13:41:23+01:00

Banks and Lloyd Shipping Ltd

Bandicoot provide us with a fast and reliable support service and the ease of communication and willingness to understand the business they are well-placed to assist us with our development plans and they, for some years, created software and database solutions from quick and simple products to full bespoke operational software applications.

Stuart & his team provide an effective, local I.T. support service to our business. As an Engineering SME founded in 1993, we have always been imaginative with our use of I.T. within the business. Our systems touch every corner of the operation and it’s imperative that they always run reliably. Keeping them in good shape can be challenging. I have worked closely with Stuart on everything from asset & system logging & documentation, hardware maintenance, disaster recovery planning, data backup, configuration, software solutions, database design & development, CCTV and communications etc. (So pretty much everything I.T.) Having been let down by our previous I.T. support company, I’ve found Bandicoot to be a complete breath of fresh-air. They have been extremely competent, helpful and responsive to all our challenges and on the back of that, I’m committed to including Bandicoot in all our forthcoming & future I.T. Projects. I have been reassured by the level of support provided by Bandicoot to date. It helps me to sleep at night so on this basis, I am happy to personally recommend Stuart and his team to you too.  

Alphatek Hyperformance Coatings Ltd

Bandicoot Ltd
2020-07-21T13:50:39+01:00

Alphatek Hyperformance Coatings Ltd

Stuart & his team provide an effective, local I.T. support service to our business. As an Engineering SME founded in 1993, we have always been imaginative with our use of I.T. within the business. Our systems touch every corner of the operation and it’s imperative that they always run reliably. Keeping them in good shape can be challenging. I have worked closely with Stuart on everything from asset & system logging & documentation, hardware maintenance, disaster recovery planning, data backup, configuration, software solutions, database design & development, CCTV and communications etc. (So pretty much everything I.T.) Having been let down by our previous I.T. support company, I’ve found Bandicoot to be a complete breath of fresh-air. They have been extremely competent, helpful and responsive to all our challenges and on the back of that, I’m committed to including Bandicoot in all our forthcoming & future I.T. Projects. I have been reassured by the level of support provided by Bandicoot to date. It helps me to sleep at night so on this basis, I am happy to personally recommend Stuart and his team to you too.  

Bandicoot have been a breath of fresh air with regard to our IT support. Whether it is sorting out our IT Problems, supplying new equipment or building a new website, Bandicoots technical and Customer service have been excellent.

Suprafilt Ltd

Bandicoot Ltd
2020-07-21T13:56:59+01:00

Suprafilt Ltd

Bandicoot have been a breath of fresh air with regard to our IT support. Whether it is sorting out our IT Problems, supplying new equipment or building a new website, Bandicoots technical and Customer service have been excellent.

We have been using Bandicoot for quite some time now and will continue to do so. They have provided us with excellent ITC support from the very start, being able to resolve any issues we have had with complete professionalism. Support we have received include things such as; technical problems, successful hardware instalments, the best advice and top recommendations.


On initial contact with Stuart, there was an immediate sense of trust, and one thing that appealed to us was that there was no hidden costs or strict contracts to sign.


I have nothing but positive things to say about each member of the team. There is always someone readily available, and the issue is always resolved quickly.


Pleasant and professional attitude from all the team at Bandicoot!

Bowland Ecology Ltd

Bandicoot Ltd
2020-07-21T14:01:50+01:00

Bowland Ecology Ltd

We have been using Bandicoot for quite some time now and will continue to do so. They have provided us with excellent ITC support from the very start, being able to resolve any issues we have had with complete professionalism. Support we have received include things such as; technical problems, successful hardware instalments, the best advice and top recommendations. On initial contact with Stuart, there was an immediate sense of trust, and one thing that appealed to us was that there was no hidden costs or strict contracts to sign. I have nothing but positive things to say about each member of the team. There is always someone readily available, and the issue is always resolved quickly. Pleasant and professional attitude from all the team at Bandicoot!

Bandicoot provide high level IT support. Their response times are quick and effective and they deliver a first class service including the supply of excellent business systems. We have no  hesitation in recommending them to any business.

Finlay Jude

Bandicoot Ltd
2020-07-21T16:56:18+01:00

Finlay Jude

Bandicoot provide high level IT support. Their response times are quick and effective and they deliver a first class service including the supply of excellent business systems. We have no  hesitation in recommending them to any business.

Stuart and his team have really supported us and our IT system over the last 12 months.  This has involved upgrading some of our hardware and software ensuring it is fully supported and secure.  There is more work for us to do however its all done at a pace we can work with and Bandicoot are happy to guide us in the right direction that works for us.  The team are very responsive to help often solving the problem for us immediately though their remote access.    I would not hesitate in recommending Bandicoot to any other business that may need the expertise of Stuart and his team.

Specialist Training & Consultancy Services Ltd

Bandicoot Ltd
2020-07-21T16:58:06+01:00

Specialist Training & Consultancy Services Ltd

Stuart and his team have really supported us and our IT system over the last 12 months.  This has involved upgrading some of our hardware and software ensuring it is fully supported and secure.  There is more work for us to do however its all done at a pace we can work with and Bandicoot are happy to guide us in the right direction that works for us.  The team are very responsive to help often solving the problem for us immediately though their remote access.    I would not hesitate in recommending Bandicoot to any other business that may need the expertise of Stuart and his team.
The guys at Bandicoot expertly performed a fully managed migration from Zoho to Office 365 for SageTech. We were well prepared, new what to expect, and it went without a hitch. Their attention to detail, exceptions handling and skilled support technicians were reassuring and I would thoroughly recommend their services.

Dr Stephen Wileman, Head of Laboratories, SageTech Medical Equipment Ltd

Bandicoot Ltd
2020-11-05T16:38:03+00:00

Dr Stephen Wileman, Head of Laboratories, SageTech Medical Equipment Ltd

The guys at Bandicoot expertly performed a fully managed migration from Zoho to Office 365 for SageTech. We were well prepared, new what to expect, and it went without a hitch. Their attention to detail, exceptions handling and skilled support technicians were reassuring and I would thoroughly recommend their services.
The team at Bandicoot performed an outstanding job supporting my business with email migration from GoDaddy to Office 365. We have been kept informed step by step and it was a very smooth transfer. I would highly recommend their services because of their attention to details, how they have handled my requirement and the continuous support from highly skilled technicians.

Sirka Moore, BDC Moore Ltd

Bandicoot Ltd
5
2020-11-05T16:33:23+00:00

Sirka Moore, BDC Moore Ltd

The team at Bandicoot performed an outstanding job supporting my business with email migration from GoDaddy to Office 365. We have been kept informed step by step and it was a very smooth transfer. I would highly recommend their services because of their attention to details, how they have handled my requirement and the continuous support from highly skilled technicians.


When I started working with Bandicoot, I'd been looking for reliable technical, maintenance and hosting support for the web design side of my business for quite some time.I'd previously been let down by other "techies" due to their lack of communication and very slow response times, which, needless to say, isn't great for business. I was keen to find a team that knew their stuff and wouldn't let me, or my clients down.

Bandicoot came highly recommended by a few different people, so I decided to get in touch - I only wish I'd found them sooner.

My website projects and clients are now in safe hands - I get to concentrate on the stuff I do best, designing websites, confident in the knowledge that Tom and Stuart have my back for everything else.

They are knowledgeable, technically skilled, quick to respond and brilliantly communicative,. I'm never left wondering where my job is up to, or whether they can solve an issue I throw at them - it's usually done before I've had a chance to think about it.

As a busy design business, this is invaluable.

If you're looking for all-round nice people to work with, that know their stuff and won't let you down, give them a call. I guarantee, it will be like having a heavy technical weight lifted off your shoulders.

Kate Pollitt, Desire Branding

Bandicoot Ltd
2020-11-24T15:24:04+00:00

Kate Pollitt, Desire Branding

When I started working with Bandicoot, I'd been looking for reliable technical, maintenance and hosting support for the web design side of my business for quite some time.I'd previously been let down by other "techies" due to their lack of communication and very slow response times, which, needless to say, isn't great for business. I was keen to find a team that knew their stuff and wouldn't let me, or my clients down. Bandicoot came highly recommended by a few different people, so I decided to get in touch - I only wish I'd found them sooner. My website projects and clients are now in safe hands - I get to concentrate on the stuff I do best, designing websites, confident in the knowledge that Tom and Stuart have my back for everything else. They are knowledgeable, technically skilled, quick to respond and brilliantly communicative,. I'm never left wondering where my job is up to, or whether they can solve an issue I throw at them - it's usually done before I've had a chance to think about it. As a busy design business, this is invaluable. If you're looking for all-round nice people to work with, that know their stuff and won't let you down, give them a call. I guarantee, it will be like having a heavy technical weight lifted off your shoulders.


Being stuck in a 3 year contract with our previous IT support supplier, we realised quite early on that their lack of interest in providing us with a reasonable level of “support” meant that we were virtually on our own, with any query being met with the reply that “that isn’t included in your support contract”, but them being unable to provide us with information of what was actually included.

Bandicoot came highly recommended to us by one of our clients, so we decided to contact them and see what they could offer us. Having recently moved to them, it is obviously still early days, but from our first initial meeting with Stuart, we felt much more confident that any IT issues we had would be sorted quickly and efficiently. Stuart and his team appear to be very knowledgeable in all aspects of IT and their support packages are easy to understand and reasonably priced.

Hopefully our business relationship with Bandicoot will continue for many years.

Kneeshaws 2018 Ltd.

Bandicoot Ltd
2020-12-17T09:25:25+00:00

Kneeshaws 2018 Ltd.

Being stuck in a 3 year contract with our previous IT support supplier, we realised quite early on that their lack of interest in providing us with a reasonable level of “support” meant that we were virtually on our own, with any query being met with the reply that “that isn’t included in your support contract”, but them being unable to provide us with information of what was actually included. Bandicoot came highly recommended to us by one of our clients, so we decided to contact them and see what they could offer us. Having recently moved to them, it is obviously still early days, but from our first initial meeting with Stuart, we felt much more confident that any IT issues we had would be sorted quickly and efficiently. Stuart and his team appear to be very knowledgeable in all aspects of IT and their support packages are easy to understand and reasonably priced. Hopefully our business relationship with Bandicoot will continue for many years.
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Bandicoot Ltd
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