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Use this form to request new or remove existing Microsoft 365 users.
Please allow up to 24 hours for new users to be created (Microsoft licensing is not always instant!).
Converting a user to a shared mailbox means the user's data can be stored without taking up a license. This shared mailbox can be assigned to one or more other users to allow them to see the user's data.
Deleting the user will delete all user data, including emails, OneDrive data and Teams conversations.
Once submitted, this ticket will be assigned to a technician who will contact you if any further information is needed.
Please allow up to 24 hours for new users to be created.