Assist is perfect For companies that just require an occasional helping hand with both unlimited Microsoft 365 cloud only support, plus desktop support at a set hourly rate. No security provided other than basic antivirus and security patching. No backup services. Assist companies are responsible for their own security and data backups.

Protect is ideal for companies that require unlimited Microsoft 365 and remote desktop support with all security layers including antivirus, security patching, virus and spam filtering, Microsoft 365 backups, Microsoft 365 monitoring and alerting, staff security awareness training and desktop vulnerability scanning. Onsite support chargeable at a set hourly rate.

Complete is perfect for companies that require unlimited Microsoft 365 and desktop support with all security layers including antivirus, security patching, virus and spam filtering, Microsoft 365 backups, Microsoft 365 monitoring and alerting, staff security awareness training and desktop vulnerability scanning. In addition, companies benefit from unlimited onsite support, centralized email signature management and secure password vaults for all staff.

It’s important to choose the right package for your business needs. Whether you have internal IT support with internal security covered and just need a helping hand once in a while, or you want us to do whatever it takes to protect your IT resources, we can help.

Assist is the very minimum that businesses should subscribe to. We manage your security updates and install our antivirus software. We also monitor your computers and are ready to support you whenever you need us. Assist clients have their own internal IT resources and also look after their own security and backups.

Protect, our IT support package with the security layers all businesses need, will give you the confidence that you are protected by the best virus, spam and phishing filtering service on the market. You will also have the peace of mind that we are monitoring your computers around the clock. Once we install our application onto your devices then our Remote Monitoring Suite proactively checks your devices and spots small problems before they turn into big ones!

Complete also included unlimited onsite support, password management software and centralised email signatures.

Our service has been rated 5 stars on Google since we started we started over 20 years ago way back in 2004! Read our Google reviews here or read some of our case studies here.

Our contract Protect and Complete clients are covered by our Data Recovery Guarantee! Do you want the reassurance that your emails, calendar and data is securely backed up? The Data Recovery Guarantee applies to our Protect and Complete clients who have either stored their data on a server (which is included in their subscription) and has subscribed to our cloud backup service; or have stored their data in OneDrive or SharePoint. If you subsequently lose data, we will reimburse one month’s subscription to your IT Support Package.