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Stuart | Bandicoot Ltd

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MEET THE BANDICOOT TEAM

Stuart Bowen

Managing Director & Mr Bandicoot

Stuart is Mr Bandicoot, the man who started it all, and our inspirational guru for all things IT-related. Stuart’s area of expertise is so wide-ranging that it’s more like a whole continent. He has over 25 years’ involvement in IT across different sectors, applying his professional skills, while building up a formidable wealth of knowledge and practical experience. This includes Windows desktop and server support, networks, domains and DNS, email, databases, website hosting and developing specialist software.

He’s now added to his formidable experience by running both a successful IT company, and a business centre.

Stuart personifies Bandicoot’s can-do approach to helping SMEs. He knows his tech, but he also knows people and how to support them. He says he likes being the boss because he doesn’t have to answer to anyone – except his customers, his staff, his tenants, his suppliers, Companies House and HMRC.

When not working, Stuart likes to cook, then eat what he’s cooked, then work it all off on long walks through the Lake District. He’s fond of the old techie joke: there are only 10 types of people in the world, those who understand binary, and those who don’t.

Tom Coley

IT Manager

Having joined the company in 2014 as an apprentice and completing his NVQ, Tom is now IT Manager at Bandicoot.

While providing Bandicoot’s IT support, Tom also specialises in website design and development. In addition, he’s passionate about developing internal software to aid our technicians and developers.

Tom finds both website design and IT technology fascinating and absorbing, while staying on the right side of sociable – he shares this infectious sense of enthusiasm with his co-workers and the apprentice IT staff he supports.

Tom’s doing the job he loves, and you can clearly see this in his dedication to Bandicoot’s clients and the people he works with.

When Tom has a break from IT and web-related tasks he loves a bit of international travelling, while closer to home he can be found playing video games or ordering takeaways!

Oliver Powell

IT Technician

Oliver joined the company in September 2018 and has hit the ground running, quickly becoming a valued member of the team. He has a City and Guilds, Level 3 Diploma in ICT professional Competence from Burnley College.

At work, when Oliver isn’t eating (or bulking as he terms it), he is busy answering IT support calls, fixing laptops, answering the door, installing PC’s and maintaining servers. Oliver has a passion for ensuring our problem count remains at 0 on our server monitoring system.

When he’s not working with the Bandicoot Team, Oliver enjoys mountain biking on different routes around Lancashire, socialising with friends, walking his dog and browsing Reddit.

Anna Bowen

Director

Anna is CIPD qualified and does Bandicoot’s HR and compliance. She also manages the Business Centre and is increasingly involved in the company’s marketing and recruitment. She’s got a background in the NHS, so she knows a thing or two about infrastructure and organisation. As our business has expanded, she’s been there to provide essential insight and practical support.

Anna’s passion is for nurturing and developing individual team members and, in so doing, the business itself. She sees it as crucial that, alongside the outward-facing service Bandicoot provides its customers, is a parallel development of the company’s own culture and values, which help make it a great place to work for all the team.

Anna is originally from Bury, which is where she met Stuart. They now live in Cliviger, near Burnley, where she likes to ride her pony in her spare time.

WHAT OUR CLIENTS SAY ABOUT US

We moved all our IT support away from another provider in June 2019 after experiencing major problems with support. Bandicoot and the team have been brilliant, working away in the background with a seamless handover and excellent support when we need it. We cannot fault the service and support we receive and I would highly recommend them to any company large or small.

Craig Harker, Axiom Engineering Ltd

Bandicoot Ltd
2020-02-25T10:10:44+00:00

Craig Harker, Axiom Engineering Ltd

We moved all our IT support away from another provider in June 2019 after experiencing major problems with support. Bandicoot and the team have been brilliant, working away in the background with a seamless handover and excellent support when we need it. We cannot fault the service and support we receive and I would highly recommend them to any company large or small.
Thanks for helping massively with our recent migration activities - life savers at a key stage in our recent deployment!!

Jason Howarth, Howarths Estates

Bandicoot Ltd
5
2020-02-25T10:15:57+00:00

Jason Howarth, Howarths Estates

Thanks for helping massively with our recent migration activities - life savers at a key stage in our recent deployment!!

Stuart & his team provide an effective, local I.T. support service to our business. As an Engineering SME founded in 1993, we have always been imaginative with our use of I.T. within the business. Our systems touch every corner of the operation and it’s imperative that they always run reliably. Keeping them in good shape can be challenging. I have worked closely with Stuart on everything from asset & system logging & documentation, hardware maintenance, disaster recovery planning, data backup, configuration, software solutions, database design & development, CCTV and communications etc. (So pretty much everything I.T.) Having been let down by our previous I.T. support company, I’ve found Bandicoot to be a complete breath of fresh-air. They have been extremely competent, helpful and responsive to all our challenges and on the back of that, I’m committed to including Bandicoot in all our forthcoming & future I.T. Projects. I have been reassured by the level of support provided by Bandicoot to date. It helps me to sleep at night so on this basis, I am happy to personally recommend Stuart and his team to you too.  


Alphatek Hyperformance Coatings Ltd

Bandicoot Ltd
2020-07-21T13:50:39+01:00

Alphatek Hyperformance Coatings Ltd

Stuart & his team provide an effective, local I.T. support service to our business. As an Engineering SME founded in 1993, we have always been imaginative with our use of I.T. within the business. Our systems touch every corner of the operation and it’s imperative that they always run reliably. Keeping them in good shape can be challenging. I have worked closely with Stuart on everything from asset & system logging & documentation, hardware maintenance, disaster recovery planning, data backup, configuration, software solutions, database design & development, CCTV and communications etc. (So pretty much everything I.T.) Having been let down by our previous I.T. support company, I’ve found Bandicoot to be a complete breath of fresh-air. They have been extremely competent, helpful and responsive to all our challenges and on the back of that, I’m committed to including Bandicoot in all our forthcoming & future I.T. Projects. I have been reassured by the level of support provided by Bandicoot to date. It helps me to sleep at night so on this basis, I am happy to personally recommend Stuart and his team to you too.  

Bandicoot provide us with a fast and reliable support service and the ease of communication and willingness to understand the business they are well-placed to assist us with our development plans and they, for some years, created software and database solutions from quick and simple products to full bespoke operational software applications.


Banks and Lloyd Shipping Ltd

Bandicoot Ltd
2020-07-21T13:41:23+01:00

Banks and Lloyd Shipping Ltd

Bandicoot provide us with a fast and reliable support service and the ease of communication and willingness to understand the business they are well-placed to assist us with our development plans and they, for some years, created software and database solutions from quick and simple products to full bespoke operational software applications.

Bandicoot have been a breath of fresh air with regard to our IT support. Whether it is sorting out our IT Problems, supplying new equipment or building a new website, Bandicoots technical and Customer service have been excellent.


Suprafilt Ltd

Bandicoot Ltd
2020-07-21T13:56:59+01:00

Suprafilt Ltd

Bandicoot have been a breath of fresh air with regard to our IT support. Whether it is sorting out our IT Problems, supplying new equipment or building a new website, Bandicoots technical and Customer service have been excellent.

We have been using Bandicoot for quite some time now and will continue to do so. They have provided us with excellent ITC support from the very start, being able to resolve any issues we have had with complete professionalism. Support we have received include things such as; technical problems, successful hardware instalments, the best advice and top recommendations.


On initial contact with Stuart, there was an immediate sense of trust, and one thing that appealed to us was that there was no hidden costs or strict contracts to sign.


I have nothing but positive things to say about each member of the team. There is always someone readily available, and the issue is always resolved quickly.


Pleasant and professional attitude from all the team at Bandicoot!


Bowland Ecology Ltd

Bandicoot Ltd
2020-07-21T14:01:50+01:00

Bowland Ecology Ltd

We have been using Bandicoot for quite some time now and will continue to do so. They have provided us with excellent ITC support from the very start, being able to resolve any issues we have had with complete professionalism. Support we have received include things such as; technical problems, successful hardware instalments, the best advice and top recommendations. On initial contact with Stuart, there was an immediate sense of trust, and one thing that appealed to us was that there was no hidden costs or strict contracts to sign. I have nothing but positive things to say about each member of the team. There is always someone readily available, and the issue is always resolved quickly. Pleasant and professional attitude from all the team at Bandicoot!

Bandicoot provide high level IT support. Their response times are quick and effective and they deliver a first class service including the supply of excellent business systems. We have no  hesitation in recommending them to any business.


Finlay Jude

Bandicoot Ltd
2020-07-21T16:56:18+01:00

Finlay Jude

Bandicoot provide high level IT support. Their response times are quick and effective and they deliver a first class service including the supply of excellent business systems. We have no  hesitation in recommending them to any business.

Stuart and his team have really supported us and our IT system over the last 12 months.  This has involved upgrading some of our hardware and software ensuring it is fully supported and secure.  There is more work for us to do however its all done at a pace we can work with and Bandicoot are happy to guide us in the right direction that works for us.  The team are very responsive to help often solving the problem for us immediately though their remote access.    I would not hesitate in recommending Bandicoot to any other business that may need the expertise of Stuart and his team.


Specialist Training & Consultancy Services Ltd

Bandicoot Ltd
2020-07-21T16:58:06+01:00

Specialist Training & Consultancy Services Ltd

Stuart and his team have really supported us and our IT system over the last 12 months.  This has involved upgrading some of our hardware and software ensuring it is fully supported and secure.  There is more work for us to do however its all done at a pace we can work with and Bandicoot are happy to guide us in the right direction that works for us.  The team are very responsive to help often solving the problem for us immediately though their remote access.    I would not hesitate in recommending Bandicoot to any other business that may need the expertise of Stuart and his team.
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