PETA GIVES YOU
- The freedom to run your business whilst we manage your security updates and install our antivirus software.
- The peace of mind that we are monitoring your computers and our expert, qualified technicians are ready to step in, with unlimited helpdesk support.
- The satisfaction of smooth-running IT with unlimited helpdesk support and a guaranteed fix*.
- The comfort of a fixed price, monthly support plan, including discounted on site-support with a guaranteed response time*.
- The operational and financial security of an annual, Strategic IT Review, including your personalised, money saving maintenance plan.
- The peace of mind that your data security has been audited by experts.
- The confidence that you are protected by the best antivirus, phishing awareness training and scam software on the market.
- The reassurance that your emails and data are securely backed up*.
- The peace of mind that your business is covered by our Virus Recovery Guarantee*.
Plus 20% off on-site and project work!
*Subject to terms and conditions in our Managed Service Agreement
PETA PACKAGE AT A GLANCE
| Remote Monitoring Suite | Yes |
| Managed Security Updates | Yes |
| Managed Antivirus | Yes |
| Automatic Fixes | Yes |
| Helpdesk Support | Unlimited |
| Annual Strategic IT Review | Yes |
| Office 365 Support | Yes |
| Security Audit & Report | Yes |
| Email Virus and Spam Protection | Yes |
| Phishing Awareness Training | Yes |
| Office 365 Backups Emails and Files | Yes |
| On-site Support/Project Work* | 20% off Plus 50% off Office 365 migrations |
50% discount on Office 365 migrations for Tera and Peta clients!
All our packages include 20% off on-site IT support and project work!
All contract clients are covered by our Data Recovery Guarantee!*
*Subject to terms and conditions in our Managed Service Agreement
WHAT OUR CLIENTS SAY ABOUT US
Craig Harker, Axiom Engineering Ltd
Craig Harker, Axiom Engineering Ltd
Jason Howarth, Howarths Estates
Jason Howarth, Howarths Estates
Bandicoot provide us with a fast and reliable support service and the ease of communication and willingness to understand the business they are well-placed to assist us with our development plans and they, for some years, created software and database solutions from quick and simple products to full bespoke operational software applications.
Banks and Lloyd Shipping Ltd
Banks and Lloyd Shipping Ltd
Stuart & his team provide an effective, local I.T. support service to our business. As an Engineering SME founded in 1993, we have always been imaginative with our use of I.T. within the business. Our systems touch every corner of the operation and it’s imperative that they always run reliably. Keeping them in good shape can be challenging. I have worked closely with Stuart on everything from asset & system logging & documentation, hardware maintenance, disaster recovery planning, data backup, configuration, software solutions, database design & development, CCTV and communications etc. (So pretty much everything I.T.) Having been let down by our previous I.T. support company, I’ve found Bandicoot to be a complete breath of fresh-air. They have been extremely competent, helpful and responsive to all our challenges and on the back of that, I’m committed to including Bandicoot in all our forthcoming & future I.T. Projects. I have been reassured by the level of support provided by Bandicoot to date. It helps me to sleep at night so on this basis, I am happy to personally recommend Stuart and his team to you too.
Alphatek Hyperformance Coatings Ltd
Alphatek Hyperformance Coatings Ltd
Bandicoot have been a breath of fresh air with regard to our IT support. Whether it is sorting out our IT Problems, supplying new equipment or building a new website, Bandicoots technical and Customer service have been excellent.
Suprafilt Ltd
Suprafilt Ltd
We have been using Bandicoot for quite some time now and will continue to do so. They have provided us with excellent ITC support from the very start, being able to resolve any issues we have had with complete professionalism. Support we have received include things such as; technical problems, successful hardware instalments, the best advice and top recommendations.
On initial contact with Stuart, there was an immediate sense of trust, and one thing that appealed to us was that there was no hidden costs or strict contracts to sign.
I have nothing but positive things to say about each member of the team. There is always someone readily available, and the issue is always resolved quickly.
Pleasant and professional attitude from all the team at Bandicoot!
Bowland Ecology Ltd
Bowland Ecology Ltd
Bandicoot provide high level IT support. Their response times are quick and effective and they deliver a first class service including the supply of excellent business systems. We have no hesitation in recommending them to any business.
Finlay Jude
Finlay Jude
Stuart and his team have really supported us and our IT system over the last 12 months. This has involved upgrading some of our hardware and software ensuring it is fully supported and secure. There is more work for us to do however its all done at a pace we can work with and Bandicoot are happy to guide us in the right direction that works for us. The team are very responsive to help often solving the problem for us immediately though their remote access. I would not hesitate in recommending Bandicoot to any other business that may need the expertise of Stuart and his team.
Specialist Training & Consultancy Services Ltd
Specialist Training & Consultancy Services Ltd
Dr Stephen Wileman, Head of Laboratories, SageTech Medical Equipment Ltd
Dr Stephen Wileman, Head of Laboratories, SageTech Medical Equipment Ltd
Sirka Moore, BDC Moore Ltd
Sirka Moore, BDC Moore Ltd
When I started working with Bandicoot, I'd been looking for reliable technical, maintenance and hosting support for the web design side of my business for quite some time.I'd previously been let down by other "techies" due to their lack of communication and very slow response times, which, needless to say, isn't great for business. I was keen to find a team that knew their stuff and wouldn't let me, or my clients down.
Bandicoot came highly recommended by a few different people, so I decided to get in touch - I only wish I'd found them sooner.
My website projects and clients are now in safe hands - I get to concentrate on the stuff I do best, designing websites, confident in the knowledge that Tom and Stuart have my back for everything else.
They are knowledgeable, technically skilled, quick to respond and brilliantly communicative,. I'm never left wondering where my job is up to, or whether they can solve an issue I throw at them - it's usually done before I've had a chance to think about it.
As a busy design business, this is invaluable.
If you're looking for all-round nice people to work with, that know their stuff and won't let you down, give them a call. I guarantee, it will be like having a heavy technical weight lifted off your shoulders.
Kate Pollitt, Desire Branding
Kate Pollitt, Desire Branding
Being stuck in a 3 year contract with our previous IT support supplier, we realised quite early on that their lack of interest in providing us with a reasonable level of “support” meant that we were virtually on our own, with any query being met with the reply that “that isn’t included in your support contract”, but them being unable to provide us with information of what was actually included.
Bandicoot came highly recommended to us by one of our clients, so we decided to contact them and see what they could offer us. Having recently moved to them, it is obviously still early days, but from our first initial meeting with Stuart, we felt much more confident that any IT issues we had would be sorted quickly and efficiently. Stuart and his team appear to be very knowledgeable in all aspects of IT and their support packages are easy to understand and reasonably priced.
Hopefully our business relationship with Bandicoot will continue for many years.
Kneeshaws 2018 Ltd.
Kneeshaws 2018 Ltd.