CHOOSING THE RIGHT PACKAGE FOR YOU

Giga

GIGA

  • The freedom to run your business whilst we manage your security updates and install our antivirus software.
  • The peace of mind that we are monitoring your computers and our expert, qualified technicians are ready to step in, with discounted helpdesk support.
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Tera

TERA

  • Tera also provides the satisfaction of smooth-running IT with unlimited helpdesk support and a guaranteed fix*.
  • The comfort of a fixed price, monthly support plan, including discounted on site-support with a guaranteed response time*.
  • The operational and financial security of an annual, Strategic IT Review, including your personalised, money saving maintenance plan.
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Peta

PETA

  • Peta is our complete IT Support package giving you all that’s in Giga and Tera plus the peace of mind that your data security has been audited by experts.
  • The confidence that you are protected by the best antivirus, phishing awareness training and scam software on the market.
  • The reassurance that your emails and data are securely backed up*.
  • The peace of mind that your business is covered by our Virus Recovery Guarantee*.
READ MORE ABOUT PETA

*Subject to terms and conditions – Please see our Managed Service Agreement

CASE STUDIES

2020-05-21T15:00:44+01:00

GrowTraffic

We work closely with GrowTraffic who rent an office in our Business Centre. They provide SEO services for our website hosting clients. Since they internally have reasonable IT skills, they don’t require Tera and Peta’s unlimited IT support. For this reason we recommended Giga.

2020-05-28T15:48:23+01:00

Chapman Group

We have been supporting Chapman Group since 2007 and have provided all IT hardware, software and support during the last thirteen years and have lately migrated to Office 365.

2020-05-22T11:24:19+01:00

Alphatek

Alphatek became a client in early 2019, following a recommendation from their business consultant. Their infrastructure was aging, undocumented and supported by an engineer that had a full time job elsewhere so communication was unreliable.

OUR IT PACKAGES AT A GLANCE

GIGA TERA PETA
Remote Monitoring Suite Yes Yes Yes
Managed Security Updates Yes Yes Yes
Managed Antivirus Yes Yes Yes
Automatic Fixes No Yes Yes
Helpdesk Support 20% off Unlimited Unlimited
Annual Strategic IT Review 20% off Yes Yes
Office 365 Support 20% off Yes Yes
Security Audit & Report 20% off 50% off Yes
Email Virus and Spam Protection £2.25pm £2.15pm Yes
Phishing Awareness Training £3.45pm £3.45pm Yes
Office 365 Backups Emails and Files £3.45pm £3.45pm Yes
On-site Support/Project Work* 20% off 20% off 20% off

*50% discount on Office 365 migrations for Tera and Peta clients!

All our packages include 20% off on-site and project work!

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WHAT OUR CLIENTS SAY ABOUT US

We moved all our IT support away from another provider in June 2019 after experiencing major problems with support. Bandicoot and the team have been brilliant, working away in the background with a seamless handover and excellent support when we need it. We cannot fault the service and support we receive and I would highly recommend them to any company large or small.

Craig Harker, Axiom Engineering Ltd

Bandicoot Ltd
2020-02-25T10:10:44+00:00

Craig Harker, Axiom Engineering Ltd

We moved all our IT support away from another provider in June 2019 after experiencing major problems with support. Bandicoot and the team have been brilliant, working away in the background with a seamless handover and excellent support when we need it. We cannot fault the service and support we receive and I would highly recommend them to any company large or small.
Thanks for helping massively with our recent migration activities - life savers at a key stage in our recent deployment!!

Jason Howarth, Howarths Estates

Bandicoot Ltd
5
2020-02-25T10:15:57+00:00

Jason Howarth, Howarths Estates

Thanks for helping massively with our recent migration activities - life savers at a key stage in our recent deployment!!
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Bandicoot Ltd
VIEW OUR CASE STUDIES