IT Support Packages

Stuart & his team provide an effective, local I.T. support service to our business. As an Engineering SME founded in 1993, we have always been imaginative with our use of I.T. within the business. Our systems touch every corner of the operation and it’s imperative that they always run reliably. Keeping them in good shape can be challenging. I have worked closely with Stuart on everything from asset & system logging & documentation, hardware maintenance, disaster recovery planning, data backup, configuration, software solutions, database design & development, CCTV and communications etc. (So pretty much everything I.T.) Having been let down by our previous I.T. support company, I’ve found Bandicoot to be a complete breath of fresh-air. They have been extremely competent, helpful and responsive to all our challenges and on the back of that, I’m committed to including Bandicoot in all our forthcoming & future I.T. Projects. I have been reassured by the level of support provided by Bandicoot to date. It helps me to sleep at night so on this basis, I am happy to personally recommend Stuart and his team to you too.  

Bandicoot provide us with a fast and reliable support service and the ease of communication and willingness to understand the business they are well-placed to assist us with our development plans and they, for some years, created software and database solutions from quick and simple products to full bespoke operational software applications.

Bandicoot have been a breath of fresh air with regard to our IT support. Whether it is sorting out our IT Problems, supplying new equipment or building a new website, Bandicoots technical and Customer service have been excellent.

We have been using Bandicoot for quite some time now and will continue to do so. They have provided us with excellent ITC support from the very start, being able to resolve any issues we have had with complete professionalism. Support we have received include things such as; technical problems, successful hardware instalments, the best advice and top recommendations.

On initial contact with Stuart, there was an immediate sense of trust, and one thing that appealed to us was that there was no hidden costs or strict contracts to sign.

I have nothing but positive things to say about each member of the team. There is always someone readily available, and the issue is always resolved quickly.

Pleasant and professional attitude from all the team at Bandicoot!

Bandicoot provide high level IT support. Their response times are quick and effective and they deliver a first class service including the supply of excellent business systems. We have no  hesitation in recommending them to any business.

Stuart and his team have really supported us and our IT system over the last 12 months.  This has involved upgrading some of our hardware and software ensuring it is fully supported and secure.  There is more work for us to do however its all done at a pace we can work with and Bandicoot are happy to guide us in the right direction that works for us.  The team are very responsive to help often solving the problem for us immediately though their remote access.    I would not hesitate in recommending Bandicoot to any other business that may need the expertise of Stuart and his team.