CHOOSING THE RIGHT PACKAGE FOR YOU
TERA
- Tera also provides the satisfaction of smooth-running IT with unlimited helpdesk support and a guaranteed fix*.
- The comfort of a fixed price, monthly support plan, including discounted on site-support with a guaranteed response time*.
- The operational and financial security of an annual, Strategic IT Review, including your personalised, money saving maintenance plan.
PETA
- Peta is our complete IT Support package giving you all that’s in Giga and Tera plus the peace of mind that your data security has been audited by experts.
- The confidence that you are protected by the best antivirus, phishing awareness training and scam software on the market.
- The reassurance that your emails and data are securely backed up*.
- The peace of mind that your business is covered by our Virus Recovery Guarantee*.
*Subject to terms and conditions – Please see our Managed Service Agreement
CASE STUDIES
GrowTraffic
We work closely with GrowTraffic who rent an office in our Business Centre. They provide SEO services for our website hosting clients. Since they internally have reasonable IT skills, they don’t require Tera and Peta’s unlimited IT support. For this reason we recommended Giga.
Chapman Group
We have been supporting Chapman Group since 2007 and have provided all IT hardware, software and support during the last thirteen years and have lately migrated to Office 365.
OUR IT PACKAGES AT A GLANCE
GIGA | TERA | PETA | |
---|---|---|---|
Remote Monitoring Suite | Yes | Yes | Yes |
Managed Security Updates | Yes | Yes | Yes |
Managed Antivirus | Yes | Yes | Yes |
Automatic Fixes | No | Yes | Yes |
Helpdesk Support | 20% off | Unlimited | Unlimited |
Annual Strategic IT Review | 20% off | Yes | Yes |
Office 365 Support | 20% off | Yes | Yes |
Security Audit & Report | 20% off | 50% off | Yes |
Email Virus and Spam Protection | £2.25pm | £2.15pm | Yes |
Phishing Awareness Training | £3.45pm | £3.45pm | Yes |
Office 365 Backups Emails and Files | £3.45pm | £3.45pm | Yes |
On-site Support/Project Work* | 20% off | 20% off | 20% off |
*50% discount on Office 365 migrations for Tera and Peta clients!